Your Trust Matters
Privacy Policy
Last updated: July 30, 2026
Introduction
Crowned & Cherished Chiropractic ("we," "our," or "the practice") is committed to protecting the privacy and confidentiality of our patients' personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us online, or receive care at our practice located at 1094 S. Gilbert Rd., Suite 103, Gilbert, AZ 85296. We comply with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA), regarding the privacy of protected health information (PHI).
Information We Collect
We may collect the following types of information: Personal Information: Name, date of birth, address, phone number, email address, and emergency contact details. Health Information: Medical history, chiropractic examination findings, treatment records, insurance information, and any other details relevant to your care. Website Information: When you visit our website, we may automatically collect IP address, browser type, device information, pages visited, and usage data through cookies and similar technologies. Information You Provide: Any details you voluntarily submit through contact forms, appointment requests, email communications, or phone calls.
How We Use Your Information
We use the information we collect for the following purposes: • To provide and coordinate your chiropractic care and treatment • To schedule and manage appointments • To communicate with you regarding your care, appointment reminders, and practice updates • To process billing and insurance claims • To maintain accurate medical records as required by law • To improve our website, services, and patient experience • To comply with legal, regulatory, and professional obligations
How We Share Your Information
We do not sell your personal or health information. We may disclose your information in the following circumstances: • To your insurance company for billing and claims processing • To other healthcare providers involved in your care, with your authorization • To third-party service providers who assist with practice operations (e.g., scheduling software, billing services), under appropriate confidentiality agreements • When required by law, court order, or public health authority • To a personal representative or family member authorized by you Any disclosure of protected health information beyond these purposes requires your written authorization, which you may revoke at any time.
Data Security
We implement administrative, technical, and physical safeguards designed to protect your personal and health information against unauthorized access, alteration, disclosure, or loss. These measures include secure electronic health record systems, restricted access controls, encryption, and staff training on privacy practices. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
SMS Communications & Text Message Data
We may use SMS text messages to send appointment reminders, scheduling confirmations, appointment changes or cancellations, paperwork reminders, and responses to patient questions about our services or pricing. Message frequency may vary, and message and data rates may apply. We do not sell, rent, lease, or share your mobile number or SMS opt-in information with third parties for their own marketing purposes. We will not share mobile information with third parties except as required by law or as necessary to deliver messages through our messaging service providers and mobile carriers. We will not use SMS to send marketing or promotional content. You may opt out at any time by replying STOP. For assistance, reply HELP or contact our office using the support information provided in these terms.
Cookies & Website Analytics
Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how visitors use our site. You may choose to disable cookies through your browser settings, though some features of the website may not function properly as a result.
Your Rights
As a patient, you have the following rights regarding your health information: • The right to access and obtain a copy of your health records • The right to request amendments to your records if you believe they are inaccurate • The right to request restrictions on how we use or disclose your information • The right to receive confidential communications in a manner you prefer • The right to an accounting of certain disclosures of your information • The right to request a paper copy of this Privacy Policy To exercise any of these rights, please contact us using the information provided below.
Third-Party Links
Our website contains links to external websites and resources for your convenience. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any website you visit.
Children's Privacy
As a practice serving pediatric patients, we collect health information about minors through their parents or legal guardians. We do not knowingly collect personal information from children through our website beyond what is necessary to provide care and coordinate appointments. Parents and guardians may review, request amendment of, or restrict the use of their child's information.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal or health information, please contact us: Crowned & Cherished Chiropractic 1094 S. Gilbert Rd., Suite 103 Gilbert, AZ 85296 Phone: (480) 908-1995 Email: info@crownedandcherished.com